Refund policy

Returns & Refunds

Return eligibility

Returns are accepted within 14 days of the purchase date. A receipt or proof of purchase is required.

Items must be unused, unworn and unwashed, in their original condition, with original tags and packaging.

Discounted items are eligible for return under this policy unless they are marked Final Sale. Final Sale items and gift cards cannot be returned. Some health and personal care items are also non-returnable.

How to start a return

Email sales@ariesshopping.com with your order number and proof of purchase before sending your return. We will provide return instructions.

Return address:
Aries Trading INC
4103 Coral Springs Dr
Coral Springs, FL 33065
United States

Return shipping & fees

Customers are responsible for return shipping costs. A $15 restocking fee will be deducted from all approved returns. Original shipping fees are non-refundable.

If you pay the carrier directly, return shipping will not be deducted again from your refund.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of a returned package.

Inspection & refunds

Once we receive and inspect your returned item, we will email you within 48 hours to notify you whether your return is approved or rejected.

Approved refunds will be issued to the original payment method within 5–7 business days, less the $15 restocking fee. Your bank or card provider may need additional time to post the refund.

Items that are damaged, missing parts or not in their original condition for reasons not due to our error may qualify only for a partial refund, if approved. Returns outside the 14-day return window are not eligible under this policy.

Damaged or defective items & exchanges

We only offer exchanges for damaged or defective items, for the same item. Email sales@ariesshopping.com with your order number and details of the issue so we can provide instructions. Exchange delivery times vary by location.

Gift returns

If an eligible item was marked as a gift at checkout and shipped directly to you, an approved return will receive a gift credit for the refundable amount. Otherwise, the refund will be issued to the original purchaser's payment method.

Late or missing refunds

If your refund has not appeared, check your bank account, then contact your card provider and bank about processing times. If you still need help, email sales@ariesshopping.com.